Decision Making Problem Solving

Carrie Mason-Draffen's 151 Quick Ideas to Deal With Difficult People PDF

By Carrie Mason-Draffen

ISBN-10: 1564149382

ISBN-13: 9781564149381

Sturdy convenient e-book with advice that i'm going to include in my paintings way of life.

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Extra info for 151 Quick Ideas to Deal With Difficult People

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Make threats. She followed her attorney’s advice and sent the woman a letter telling her that if she persisted, she would face legal action. That ended the problem. Threats from employees are scary and should never be taken lightly. The appropriate action will depend on the circumstances and the employee, but you should assess the situation right away. Enlist the help of experts, if necessary, and formulate an appropriate response as soon as possible. Epilogue Better to be overly vigilant when it comes to workplace violence than to be caught off guard.

If you set the expectations at the beginning, and you are giving feedback, the employee will see the writing on the wall,” said Diane Pfadenhauer, the owner of Employment Practices Advisors in Northport, New York. If you provided the employee opportunities and resources to improve his performance, you certainly should document those good-faith efforts. That benevolence is proof that your intent wasn’t to get rid of the person but to help him salvage a tarnished work record. It’s hard to find fault with that.

If you give it, you will reap the dividends. 13 Master the Art of Difficult Conversations The moment has arrived. You have to tell an employee that her work is unacceptable. You feel discomfort building. You anticipate a torrent of recriminations. As in the past, she will say everyone is picking on her. It could get ugly. It won’t if you remain calm. Assignment “Steady as she goes,” When you feel tense in was the Star Trek captain’s a difficult situation, take a command to the helmsman cue from yoga and focus on as he steered the Starship your breathing.

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151 Quick Ideas to Deal With Difficult People by Carrie Mason-Draffen

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